I lead enterprise Azure, Copilot, and API products from the first ambiguous conversation to production adoption. My work blends hands-on engineering, solution architecture, and the calm, high-agency leadership required to make complex systems useful.
6+years shipping
$40M+portfolio supported
10K+user environments
99.2%uptime sustained
01
Experience
Staff Solution Engineer — Cloud and AI
Microsoft · Vancouver, BC
Own end-to-end delivery for Azure AI, Enterprise Copilot, Fabric, and GitHub Copilot, translating ambiguous enterprise workflows into scoped solutions, clear architecture, and rollout plans from discovery through production adoption.
Write and review production-grade Python and JavaScript for full-stack AI prototypes, microservices, integrations, and LLM evaluation harnesses; hardening successful pilots for production shortened sales cycles by 27% and increased deal closure rates by 33%.
Own production quality through tracing, evaluations, monitoring, metrics, and failure-mode analysis—balancing reliability, safety, latency, and cost to accelerate launches by 35% and sustain 99.2% uptime.
Partner across sales, engineering, product, security, and executive teams; lead 12 cross-functional solution engineers while contributing to 98% positive customer ratings and 85% contract renewal rates.
Turn field problems into reusable architecture, playbooks, and workshops that reduce time-to-value by 40%; ranked in Microsoft’s top 10% across a $40M+ portfolio and exceeded personal KPIs by 180%.
Lead Solutions Engineer — Payments and Cloud
VoPay · Vancouver, BC
Led discovery with 70+ monthly prospects, turning payment challenges into Python-based prototypes and tailored workflows that increased conversion by 60% and reduced sales cycles from 120 to 75 days.
Built Python and API integration workflows that automated troubleshooting, halving post-sales implementation time and reducing support tickets by 40%.
Turned recurring customer needs into reusable virtual labs and interactive demo environments used by 400+ prospects, accelerating time-to-value by 30% and contributing to 30% pipeline growth.
Promoted to Lead in eight months after driving $5M in year-over-year growth and exceeding KPIs by 220%; led four Solutions Engineers across three verticals and signed partnerships with Sage, Webull, and Mastercard.
Technical Co-Founder & CTO
Transcend · Vancouver, BC
Co-founded and built a Python-based product and analytics platform for 200+ ecommerce clients, owning product strategy, system architecture, and production delivery from zero to scale.
Developed product-recommendation, ad-spend-optimization, and product-research solutions that increased revenue by 85%, deal sizes by 60%, retention by 50%, and engagement by 300%.
Led and mentored an offshore engineering team while scaling annual recurring revenue past $2M at 170% year-over-year growth; the company and platform were ultimately acquired by a leading ecommerce competitor.
Internship
Research Assistant
University of British Columbia · Vancouver, BC
02
Education & toolkit
UBC
BSc in Computer Science
University of British Columbia · Minor in Neuroscience
A Python product and analytics platform for 200+ ecommerce teams, combining recommendation systems, product research, and ad-spend optimization. Scaled beyond $2M ARR before acquisition.
I'm always happy to compare notes on enterprise AI, forward-deployed engineering, product architecture, and the work of moving prototypes into production.
