Staff Solution Engineer — Cloud and AI
Microsoft · Vancouver, BC
- Own end-to-end delivery for Azure, Copilot, Foundry, Fabric & GitHub products, translating complex enterprise workflows into scoped solutions, clear architecture, and rollout plans from discovery through production adoption
- Personally write and review production-grade code for full-stack AI prototypes, microservices, evaluation harness and integrations; debug agent and workflow failures and run successful pilots for production, shortening sales cycles by 27% and increasing deal closure rates by 33%
- Own production quality through tracing, evals, monitoring, production metrics and failure-mode analysis; balance reliability, safety, latency and cost to accelerate launches by 35% and sustain 99.9% uptime across environments
- Partner across sales, engineering, product, security and customer success teams to communicate technical tradeoffs, delivery blockers and guide production rollouts; Team lead for 10 solution engineers, contributing to SMB and Enterprise deal growth of 24% and 98% positive customer feedback
- Codify field problems into reusable architecture, playbooks, and workshops that reduce customer time-to-value by 40%; ranked in the top 10% across a $40M+ portfolio and exceeded personal KPIs by 180%




